SAFECTORY AIRPORT SOLUTION

KNOW WHERE YOUR  DOLLIES ARE!

Locating luggage trolleys at the airport

Problem:

Airports are complex environments where efficiency and timing are critical. One recurring challenge faced by ground operations teams is the inability to locate baggage dollies when they are needed most — on the apron, in loading halls, or between terminals. During busy periods, especially when multiple aircraft are being serviced simultaneously, the search for available dollies can significantly slow down the baggage handling process. This results in unnecessary delays, miscommunication, and wasted manpower. Often, staff must manually walk the apron or radio colleagues to locate equipment. These inefficiencies not only affect punctuality and service quality but also contribute to increased operational costs due to idle time and the need for more equipment than actually necessary.

Solution:

To solve this problem, Safectory provides a real-time tracking solution based on Bluetooth Low Energy (BLE). Each baggage dolly is equipped with a compact, battery-powered tracking tag. These tags continuously transmit their current position to a network of receivers installed throughout the airport — both indoors and outdoors. The tags are maintenance-friendly, have a long battery life, and are rugged enough to withstand harsh weather and heavy use. The system requires minimal infrastructure and integrates smoothly with existing IT systems. As a result, all dollies become digitally visible and trackable — Locating luggage trolleys at the airport at all times.

Result:

Ground handling teams gain access to a user-friendly dashboard that shows the live location of each tagged dolly. Staff can instantly see which dollies are available, in use, or idle, and where they are located. This transparency enables faster decision-making, more effective resource allocation, and smoother turnaround operations. The need to "search" for equipment is eliminated. Over time, data analytics also help identify bottlenecks and optimize dolly distribution. Airports benefit from increased efficiency, reduced delays, and better use of existing assets — all with minimal effort from their side.

Here you will find an overview of the products used

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